Solantic Occupational Health Customer Satisfaction Survey

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Home > Services > Occupational Health Services > About Our Occupational Health Services >

We want to provide the highest quality service to our clients. Please help us improve our processes by completing this brief questionnaire. As always, if you have questions or concerns, please don’t hesitate to contact us at 1-866-SOLANTIC.

Customer Service

1. Has your Solantic representative communicated effectively with you and been available to you if needed?
Yes No

2. If you received lab results for tests performed by Solantic, were those results delivered in a timely manner?
Yes No

3. Have your employees given you positive feedback on the customer service they experienced while patients at Solantic?
Yes No

4. Please list any suggestions you have for improvement in Solantic’s customer service:


Patient Care

1. In your opinion, was the medical staff thorough in their examination and treatment of your employee(s)?
Yes No

2. If your employee(s) came to Solantic for a drug screen or physical, did the process take longer than you expected?
Yes No

3. If your employee(s) came to Solantic for a work-related injury, did the treating physician communicate effectively with you?
Yes No

4. Please list any suggestions you have for improvement in Solantic’s patient care:


Payment Process

1. Was Solantic’s pricing clearly explained to you?
Yes No

2. Was the receipt or invoice you received detailed enough?
Yes No

3. Was payment of your invoice made convenient?
Yes No

4. Please list any suggestions you have for improvement of Solantic’s payment process:


Would you like to receive a follow-up call regarding your visit to Solantic? If so, please provide your name and contact information below (optional).


Thank you for taking a minute to help Solantic serve you better.